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How do I remove a user from Realfast2Go™?

Agents that have left your office will need to be deactivated from the Manage Account. Adding users to Realfast2Go can be done by Office Administrators Only

1. Login to Realfast2Go
2. Click Manage Account from the Main Menu or the Manage Account tab from the Navigation bar.
3. Click the ‘Name’ (Last Name, First Name) of the agent/user that needs to be deactivated from the user list.
4. Click the Inactive button in the User Status section.
5. Click the Update Button in the lower right hand corner.
6. The agent will now be shown as an inactive user.
   • This will allow the office to continue to access any folders/forms created by the agent, but the agent will no longer be able to access Realfast2Go and will not count against the office’s software license.

If you are still experiencing problems please contact Realfast Customer Service.

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